TISAXProcess OptimizationAutomotive

Case Study: Process Optimization & TISAX Preparation for MHS Automobile & Brose Fahrzeugteile

Comprehensive process optimization and TISAX certification preparation delivering 35% efficiency gains for leading automotive suppliers.

🎯 Dual Transformation Project

Sandy Smajic served as Security & Process Optimization Consultant for MHS Automobile Parndorf and Brose Fahrzeugteile, two leading automotive suppliers operating in the highly regulated automotive sector. Both companies faced critical challenges with fragmented onboarding processes, inconsistent documentation workflows, and the urgent need for TISAX certification to maintain partnerships with major OEMs.

⚠️ Critical Business Challenges

Process Inefficiencies

  • • Redundant approval steps causing delays
  • • Manual data entry with high error rates
  • • No centralized tracking system
  • • Weak HR-IT system integration

TISAX Requirements

  • • AL3 certification for sensitive prototypes
  • • Automotive industry security standards
  • • Confidentiality, integrity, availability controls
  • • Compliance with GDPR requirements

🚀 Integrated Optimization Strategy

Process Redesign

  • BPMN process mapping of entire onboarding workflow
  • Bottleneck identification through stakeholder interviews
  • Approval consolidation to reduce handoffs
  • Digital transformation with automated workflows

TISAX Implementation

  • Security policies embedded in onboarding
  • Mandatory training for all new hires
  • Audit trails for access provisioning
  • Data encryption in transit and at rest

🔧 Digital Onboarding Platform

Automation Features

  • • Automated user account creation
  • • Role-based access control
  • • Digital signature integration
  • • Real-time status tracking

Security Integration

  • • TISAX-compliant data storage
  • • Encrypted document handling
  • • Audit logging for compliance
  • • Incident reporting process

System Integration

  • • HR software connectivity
  • • Identity management sync
  • • Custom middleware development
  • • Legacy system bridging

🔧 Implementation Challenges Overcome

Change Management Resistance

Some departments hesitant to move from paper-based to digital workflows - overcome through continuous communication and training

Complex System Integration

Bridging legacy HR systems with modern identity management required custom middleware development

Compliance Balance

Balancing speed and automation with strict TISAX requirements for access control and data protection

📈 Outstanding Results Delivered

35%
Processing time reduction
From 14 to 9 days average
48 hours
System access provisioning
100%
Digital record storage
TISAX Ready
Compliance achieved

🏆 Strategic Business Impact

Operational Excellence

  • Resource optimization - HR and IT freed for higher-value tasks
  • Scalability achieved - system handles increased hiring without overhead
  • Data security enhanced - sensitive information protection during onboarding

Compliance Readiness

  • TISAX alignment - processes ready for future assessments
  • Audit-ready records - all onboarding digitally documented
  • Security awareness - embedded from day one for employees
"The process optimization didn't just improve efficiency - it transformed our entire approach to employee onboarding and security." - HR Director, MHS Automobile
"TISAX readiness from day one gives us confidence in our security posture and competitive advantage." - IT Manager, Brose Fahrzeugteile

💡 Key Implementation Learnings

1

Map Before You Automate

Process mapping revealed inefficiencies that would have persisted with automation alone

2

Security & Compliance from Start

Embedding TISAX requirements early avoids costly retrofits later

3

User Adoption Matters

Continuous communication and training overcame resistance to new systems

4

Cross-Department Collaboration

Involving HR, IT, and security from day one ensured comprehensive solution